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Junior/Senior Support Specialist (m/f)

Job description

We take care of software projects with a high percentage of complex computer science. Tasks dealing with the DNS are often to the fore. The high-quality software used is tailor-made for the work at hand. Our German and international customers value our structured approach. The software is in world-wide use. The support is done by e-mail and by telephone using our twenty-four-seven hotline (in German as well as in English).
You are the first contact for all questions arising during everyday business operation and handle them independently. Among your assignments are the following tasks: telephone support, monitoring of systems, documentation of incidents and activities using a web-based ticket system.

Your Profile

You have started to study natural sciences or engineering and have already passed the pre-diploma examination (if applicable). Computer sciences should be at least your minor field of study. You have a solid understanding of networks (LAN, TCP/IP, DNS, firewalls). Furthermore, you are most familiar with well-established operating systems (Linux and UNIX-derivatives like HP-UX) and programming languages (Java, Perl, shell scripting). You are also familiar with databases (Postgres, Sybase, MySQL) as well as application servers (Tomcat and JBoss).

Location

The workplace is located in Dortmund, in the technology park (Technologiepark) near the university.

Starting date

Immediately.

Contact

Please use our online application.
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